HOW TO ORDER

1.
Ordering is simple. Having decided that you would like to purchase an item, or items, you should first e-mail myself, Alan Richards at Dales and Vales.

2.
Having received your request to purchase I'll then confirm by e-mail:
"Sale agreed with you" or "Sorry, this item has already been sold".
This is a personal service and isn't automated so you may not get an immediate response, especially if I'm out fellwalking or taking pictures! However, requests to purchase are treated strictly on a first e-mail received basis.

3.
You will receive an electronic invoice by e-mail.
This will show transaction details, which you should check carefully.

4.
Having agreed the invoice all that is then required is for you to remit your payment. This can be done by either the secure online facilities offered by PayPal or by a traditional postal payment.

Using the PayPal system is easy. Payment is made by secure online transaction using your bank account, credit or debit card. If you don't already have a PayPal account then you will be prompted to fill in a few details. It won't take more than a minute or two. PayPal is free of all charges to the purchaser. You should complete the agreed payment within 3 days of receiving your invoice. Goods are then dispatched quickly.

PAY BY POST Payment by cheque can also be made. Print out a copy of the electronic invoice, attach your cheque to it and post to the address shown on the invoice. It's not as quick as paying online as the goods are not dispatched until clearance of funds.

5.
On clearance of payment Dales and Vales will dispatch the goods. Confirmation of which will be made by e-mail.